Not a bug MailerLite doubloon

Some French Dude

SomeFrenchDude
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Can you please explain why OS Contact appears twice in my integration below?

I tried reconnecting toe MailerLite and refreshing, but it stays the same.

1589839196132.png
 
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Alex

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Thank you I will take a look more into this for MD5.1.1, where the submit button has also been fixed.
 

Some French Dude

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Update.

I renamed the OS Contact form in MailerLite into OS Contacts.
1590316654853.png

Then, I disconnected and reconnected MD from MailerLite.
The second OS Contact still appears in MD:

1590316621127.png

As you can see again (just as in on my previous screenshots), I have no doubloons in MailerLite.
9 forms, all with a different names, but OS Contact still appears in MD...

1590316687546.png
 

Alex

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Thank you for the extra information.

From my testing I have not yet been able to reproduce this issue so I am thinking there is something still coming from your ML account. My reason for thinking this is because every time you refresh the data, MD replaces the existing MailerLite data on your site adds the newest data from MailerLite, so the duplicate OS Contact form must be coming from somewhere in your account... I am just not sure where.

In my tests I did the following:
  1. Duplicate an existing form in ML --> refreshed MD --> see correct forms
  2. Edited new form in ML --> refreshed MD --> see correct forms
  3. Deleted new form in ML --> refreshed MD --> see correct forms
I looked around the rest of the ML settings and wasn't able to find where this could be coming from, so it is possible there is somehow still traces of your old form in ML's data, though I don't see deleted forms of my own when I refresh.
 

Some French Dude

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I reported this to MailerLite's team and CCied you.

When MD has grown as a multi-million dollar company, it would be great to have a technological partnership specialist to make sure MD integrations work fine and owner of each technology make sure everything is cool before it goes live. I know, I'm dreaming...

One IMPORTANT new request while we're at it and I'm not sure if it depends on MD or ML. Could we make sure the list of Forms is the same on ML and MD sides? Simply following the alphabetical order or at least any order that appears as a meaningful order for the user. Have a look at my screenshots above and you'll see it makes it hard to manage. Wishlist?
 
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Some French Dude

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Fixed.

When you create landing pages with MailerLite (yes, they allow that), it creates an optin that is NOT listed in the Form list. I created that for tests back in 2019.
 

Alex

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I reported this to MailerLite's team and CCied you.

When MD has grown as a multi-million dollar company, it would be great to have a technological partnership specialist to make sure MD integrations work fine and owner of each technology make sure everything is cool before it goes live. I know, I'm dreaming...

One IMPORTANT new request while we're at it and I'm not sure if it depends on MD or ML. Could we make sure the list of Forms is the same on ML and MD sides? Simply following the alphabetical order or at least any order that appears as a meaningful order for the user. Have a look at my screenshots above and you'll see it makes it hard to manage. Wishlist?
Maintaining integrations is no joke as anything can change at any time, but fortunately most of our integrations have stayed solid thanks to MD's simple integration system. My goal is to make the integrations do much more.
 

Some French Dude

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That's right.

Could we please add this to the Wish List: make sure the list of Forms is the same on ML and MD sides? Simply following the alphabetical order or at least any order that appears as a meaningful order for the user. Have a look at my screenshots above and you'll see it makes it hard to manage. Wishlist?
 

Alex

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The forms are already the same. Showing in alphabetical order is a good improvement we could make.
 

Some French Dude

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Sure. Is there also a way to sync the numbers of subscribers so that they are the same on both sides?
 

Alex

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Each time you refresh the data you will get the latest subscribers total.
 
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